COMPLAINT NOTICE

This Credit Union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. If you have a dispute with Southwest Heritage Credit Union you should first contact the credit union.

                                 Mail: Southwest Heritage Credit Union
                                           PO Box 4898
                                           Odessa, Texas 79760

                                           Phone: (432) 367-8993
                                           Fax: (432) 367-6191
                                       
Email: info@southwestheritagecu.com

If the dispute is not resolved to your satisfaction, you may file a complaint against the credit union by contacting the Texas Credit Union Department through one of the means indicated below:

                                 Mail: Texas Credit Union Department
                                           914 East Anderson Lane
                                           Austin, Texas 78752-1699

                                           Phone: (512)837-9236
                                           Fax: (512)832-0278
                                         
Website: www.cud.texas.gov
                                         Email: 
complaints@cud.texas.gov

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