Contact
Contact Us
Our team is ready to help. You can either call us, click the Let’s Talk! icon in the bottom-right corner, or send us a message using the form provided below.
Our Let’s Talk! feature offers live chat, computer audio, or video chat. You can use this feature to check account balances, transfer funds, make payments, and more!
- 2809 JBS Parkway, Odessa, TX 79760
- 930 W University, Odessa, TX 79764
- 4100 Faudree Rd, Odessa, TX 79765
- 2489 W. University Blvd, Odessa, TX 79764
- 309 Hendricks Blvd, Wink, TX 79789
- PO Box 4898, Odessa TX 79760 (Mail Correspondence)
- +1 800-234-4582
- info@southwestheritagecu.com
Do not send sensitive information including account numbers, Social Security number, etc., through unsecured email. To send sensitive information, please sign into your online banking account and send us a secure message.
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Debit and Credit Card Assistance
If you need to contact customer service regarding your debit or credit card, or to report a lost or stolen card, please use the numbers provided here.
Debit Card Help
Debit Card Support: (501) 246-8497 or (866) 664-9364
Debit Card Support (outside the US): (866) 207-9154
Lost or Stolen Debit Card: (833) 933-1681
Lost or Stolen Debit Card (outside the US): (812) 647-9794
Credit Card Help
Credit Card Support: (800) 599-7889
Credit Card Support (after hours): (866) 604-0381
Lost or Stolen Credit Card: (727) 570-4881